Chris Laverty, Trevor OSullivan and Andrew Charters of Grant Thornton UK LLP were appointed as joint administrators of CashEuroNet UK LLC on 25 October 2019.
If you receive any requests to make payment to any other bank accounts, please inform our Customer Support team immediately on 0800 056 1515 for QuickQuid or 0800 210 0923 for On Stride Financial (formerly Pounds to Pocket).
For more information visit https://casheuronetukadministration.grantthornton.co.uk/
Please remember, never give personal information or account details to anyone who contacts you unexpectedly. We will never ask for your bank details.
The recent spread of the Coronavirus has unfortunately affected our contact center and call wait times may be impacted. You can log in to make a payment and update your account information online. Please refer to our FAQ page for further information. Please email us at customersupport@onstride.co.uk.
On Stride Financial is no longer accepting applications for new or existing customers.

Debt Advice

We’re committed to helping customers in financial difficulty. The organisations below offer free debt advice and may be able to help you too:

Sources of Free Money Advice
Organisation When Contacts Details Hours of Help Advice/Services Where
STEP CHANGE DEBT CHARITY You've got surplus income once your priority debts are paid and prefer an adviser to negotiate with creditors on your behalf. www.stepchange.org
T: 0800 138 1111		 Mon to Fri 08:00 to 20:00; Sat 08:00 - 16:00 Debt Management Plan and insolvency advice
Online Debt Remedy self help tool		 UK
NATIONAL DEBTLINE You'd like advice on how to deal with debt problems and you're happy to speak to creditors yourself. www.nationaldebtline.co.uk
T: 0808 808 4000		 Mon to Fri 09:00 to 21:00; Sat 09:30 to 13:00 Budgeting, debt solutions and free self-help information pack
My Money Steps - online self-help tool 		England, Scotland & Wales
CITIZENS ADVICE BUREAU You're in serious financial difficulties and you’d prefer face-to-face help from an adviser. www.adviceguide.org.uk Face to face – search online for local Citizens Advice Bureau
 Times vary depending on branch Advice on managing your money
Budget planner		 UK

Check your credit history and find out more about how you can improve your rating

You can request to see a copy of your credit history and get more advice on how to improve your credit rating here:

Why order a credit report?

Everyone should order a copy of their credit report regularly. When you review your credit report you can check for any errors or inconsistencies which can be corrected by contacting the relevant credit reference agency. For example, if you're separated or divorced, see if there are still debts in your name which your ex-partner is supposed to be paying.